At Rovexs, your privacy and trust are important to us. This policy explains how we collect, use, and protect your personal information when you use our website and place an order — especially within the United Arab Emirates (UAE).
📋 What We Collect
When you visit our site or make a purchase, we may collect:
-
Your Name
-
Phone Number
-
Delivery Address
-
Email Address (if provided)
-
Order Details
-
Payment Preference (e.g., Cash on Delivery)
🛑 Note: We do not collect or store any credit/debit card information directly on our website. All online transactions (if any) are handled securely through trusted third-party gateways.
🛠️ How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Contact you via phone, SMS, or WhatsApp about your order
-
Provide customer support
-
Improve our website experience
-
Send offers or updates (only if you consent)
We may share your delivery information with our trusted logistics partners (like courier services) only for the purpose of delivering your order.
🔒 Your Data is Safe
We follow industry-standard security measures to protect your data. Your personal details are kept private and never sold, shared, or misused.
🇦🇪 UAE-Specific Note
-
Most orders in UAE are paid using Cash on Delivery (COD).
-
We only use your personal data to deliver and support your order.
-
We respect the privacy laws and consumer protection policies applicable in the UAE.
❌ No Third-Party Promotions
We do not send your data to third parties for promotions, ads, or unrelated marketing.
📩 Your Rights
You may contact us anytime to:
-
Know what data we hold about you
-
Correct or update your details
-
Request removal of your data from our records
📧 Email: rovexs.info@gmail.com
📱 WhatsApp: +92334-7676174
🔄 Policy Updates
We may update this Privacy Policy as needed. Changes will be posted on this page, so please review it occasionally.
Thank you for trusting Rovexs.
Your privacy and satisfaction are our top priorities.